Responsible Gaming

Gambling Should Be Entertainment

At Fair Go Casino, we're committed to promoting responsible gambling. Gambling should always be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses by gambling more than you've budgeted.

Age Verification

You must be at least 18 years of age (or the legal age for gambling in your jurisdiction) to access and use Fair Go Casino. We take age verification seriously and conduct regular checks to ensure compliance with Australian gambling laws. If you're under the legal age, please do not attempt to gamble.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate problem gambling:

• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about the amount of time or money spent gambling
• Gambling with money needed for essential expenses (rent, food, bills)
• Neglecting work, school, family, or social responsibilities due to gambling
• Feeling anxious, irritable, or restless when unable to gamble
• Needing to gamble with increasing amounts of money to achieve the same excitement
• Failed attempts to cut down or stop gambling
• Using gambling as a way to escape problems or relieve stress
• Borrowing money to fund gambling activities
• Experiencing relationship problems due to gambling

If you recognise these signs, please seek help immediately.

Self-Help Tools

Fair Go Casino provides several tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount of losses you're willing to accept before stopping play
• Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling on Fair Go Casino if you feel you're losing control

To access these tools, visit your account settings or contact our customer support team. These tools are designed to help you maintain control over your gambling.

Support Organisations & Resources

If you're struggling with problem gambling, help is available. The following organisations provide free, confidential support:

Australia

• Gambling Help Online: www.gamblinghelponline.org.au – Free online counselling and support for Australians affected by problem gambling
• Gamblers Anonymous Australia: Support groups throughout Australia for those struggling with gambling addiction

International Support

• GamCare (UK): www.gamcare.org.uk
• GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (US): www.ncpgambling.org – 1-800-522-4700

All of these services are free and confidential. Trained counsellors are available to discuss your concerns without judgment.

If You Need Help

If you or someone you know is struggling with problem gambling, please reach out for help today. There is no shame in seeking support—many people have overcome gambling problems with professional assistance.

Contact Gambling Help Online now: www.gamblinghelponline.org.au or call 1800 858 858

Remember: Gambling should be fun and entertaining. If it's causing you stress, financial hardship, or affecting your relationships, it's time to seek help.